Now, I can't gauge the electric bill yet because we've had this Covid and we're all home. See BBB rating, reviews, complaints, request a quote & more. Beautiful, Energy-Efficient, Hurricane Impact Window Showroom in Jacksonville, FL. Original review: Dec. 11, 2020. • November 15, 2019 Order Windows, Sliders and Front door for my entire house. Please keep in mind that your products to come with a lifetime warranty and NewSouth will be if you should ever have an issue in the future. I decide to call the New South Window everyday till they give me a date. This is unacceptable and unprofessional. Save Job Easy Apply 25d 25 days ago. They never sent us a payment book or any kind of information. BBB reports on known marketplace practices. Thank you for being part of the NewSouth family! We made the decision to give it a try and see how it goes and our experience was outstanding. We apologize for any frustration you have experienced due to the delay in completing your project. We are so glad to hear that you are enjoying your NewSouth products. WARNING! NewSouth makes windows specifically designed for the Florida climate, and offers a lifetime warranty. This company is top notch. How BBB Processes Complaints and Reviews. It's now it's getting on almost three weeks and that's not acceptable. We have computers all set up now for a while. My wife remembers going with Synchrony Bank to pay the rest of it. BBB accredited since 7/31/2017. They didn't have any trouble installing it. I could have done that myself. It just takes up a lot of the window area. I will call it the “G” rated version. The contractors were all wonderful as well. BBB Business Profiles may not be reproduced for sales or promotional purposes. Still, I've had a lot of things done in my house over the years, and I have not had the best experiences, except for two really great ones. We were informed that the installation was supposed to be two days and when only two persons came, I was like, "Oh, man, that's gonna take a while." He showed me which options were good, better, and best. I could not believe that and then they did a fabulous job. The price is … He showed me how to take them out and he told me it would be okay. View Jobs. My experience with NewSouth Window Started with the sales person and ended with windows installers on time as scheduled. I enjoyed my time with them there at my home. The installation took two days and it was effortless. NewSouth Window Solutions – Sarasota, FL. NewSouth makes, sells and installs energy-efficient windows and doors. We have called back a couple times to let them know that there is no screen in the window. I was gonna call them today to find out about the screen, and then maybe, have somebody come out and look at that one seal around the window. 15 Photos. Cheap windows, low quality materials and poor … They had a store, I went in and they sold me the second they showed me how the heat does not come through the windows. On June 27, 2020 we signed a contract with New South Windows for three sliding glass doors to be replaced. But I live in Osceola County, Florida and they couldn't do the inspection because we're in this Corona lockdown. Please give our office a call (239) 949-4300 if you have any questions and again, thank you for being part of the NewSouth family. They're just little pieces of plastic that cover the screws and he said that normally, they would have done that within a day, and they would have been out and inspected the windows. If still interested in replacement windows/doors, our Sarasota location would be more than happy to provide you with a free estimate. I have a one-story home so they didn't have to be in the stairs, but they saw everything. The sales agent explained how and where the windows were made in Tampa. This business is in an industry that may require professional licensing, bonding or registration. With other companies, they do the sealing and the inspecting company has to tell them to come back to finish the seal. This is week 35 and nobody can give me an answer when and what the delay is. NewSouth Window Solutions – Bonita Springs, FL. Everybody else told us, "You're going to have to call the people and they're going to have to all be taken out." It was a minor little glitch on the screen and after he fixed it, I asked him if I could go ahead and put these inserts in. When I called up their sales rep, I made an appointment and he was here on time the day he told me he was going to be here. Thank you so much for your comments. There's about a quarter of an inch gap between the threshold and that transition piece right now. We’re so happy you are enjoying your high-performance NewSouth windows. Install went off without a hitch and we are set to have the inspection tomorrow. Specialties: NewSouth Window offers custom manufactured, energy efficient windows, factory direct to our customers. It's a shame I spent so much money with them, never again. That said, Energy Star certified windows can lower your … We are #NewSouthProud of our company and the products we make. *Please review our privacy policy to learn more about how we use your information. It could take decades to recoup the $8,000 to $24,000 you’ll spend on new windows and installation. However, our website chat feature is operated by an automated robot that is unable to answer certain questions and requires a zip code and phone number in order to route your questions to the correct NewSouth Window location. My biggest savings happens during the warmest months of the year! That's big in Florida! We are #NewSouthProud of our company and the products we make. EDitorial Comments. We got the hurricane protection windows. We’ll guide you through the process. Now, the entry door is a different story. This is right." 4 Benefits. They did a great job cleaning up too. Overview Overview. They got it all done in one day, which we were glad about. I have a neighbor who bought windows from a booth in Home Depot and they said the windows are nice but then the people that were installing are not related to the company. With its free consultations, in-home demos and factory prices, NewSouth makes the window replacement process much simpler. This is a multi-location business.Need to find a different location? Rich G. who is the Market President and Corporate GM has eluded us and has made promises to us they would be done in 2 days from the last correspondence on 8/11/2020. I guess we gotta take the money out of their pocket to get a result. We waited almost 10 days because there was an issue with the pictures. Be the first one to find this review helpful. There is one thing, though, that my wife is not happy with. Thank you for being part of the NewSouth family. I could sit on my sofa and feel cool because the heat was not coming through those windows. He understood our concerns about why we wanted to replace and do the windows and the sliding doors. Read more. No honest company is that aggressive without having ulterior motives, such as selling customer information. We paid $5,580 as the down payment. And they said they would come out eventually and give us that screen for that window. Back home the windows are very different than what we had here before the install. Location of This Business10741 Crossroads Commerce Blvd, Tampa, FL 33610, Need to file a complaint? That was really nice that he took the time to put my one shutter in so I could get the rest of them in. So, I got three different kinds of windows on the house. 5.0 out of 5. Window installation caused damage and New South has yet to repair, after 5 weeks. Read NewSouth Windows reviews from consumers and industry experts alike on this Tampa, Florida based manufacturer. NewSouth also offers free in-home demos to measure and price windows before you commit. See reviews, photos, directions, phone numbers and more for New South Windows locations in Orlando, FL. NewSouth Window Tampa is rated 4.2 out of 5.0 based on 780 reviews. NewSouth also offers a lifetime warranty for all its windows. It with a professional and courteous company who can make promises and keep them., very and... I just wanted to make sure to share your feedback with our.... Certain any requirements are currently being met much for taking the time to our! On March 4th, 2020 removed all my curtains and blinds as per request inspection tomorrow review our. My time with them because of this lockdown thing that they make receive a estimate... Other ones the outside of that same Window has come loose to COVID-19, some County municipalities have performing! Were very nice explaining the product was delivered on time and the Southeast reviews | building! 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